Company file

Betfred

71

UKGC +1

Birchwood, Warrington, England · 160k visits / day

Legal Petfre (Gibraltar) Limited (online) / Betfred Group (retail) · Done family / Betfred Group Holdings

CEO Fred Done, chairman and founder

Founders Fred Done, Peter Done

Founded 1967

Parent Done family / Betfred Group Holdings

Privately owned by Fred Done and family. Online entity is Gibraltar-registered Petfre (Gibraltar) Limited. Retail remains a major UK shop estate.

Fred Done opened a single shop in Ordsall, Salford in 1967 with winnings from backing England at the 1966 World Cup. Rebranded from Done Bookmakers to Betfred in 2004 when the website launched. Briefly owned the Tote (2011–2019). One of the last large independent British bookmakers.

Licences UK Gambling Commission · Gibraltar Gambling Commissioner

Register UK Companies House — Betfred Group entities

Payments Visa, Mastercard, PayPal, Apple Pay

Currencies GBP

Languages English

Sister brands Tote (former; sold 2019)

Products Sportsbook · Horse racing · Casino

Odds formats Fractional · Decimal · US / American · Implied probability

Related companies Done family / Betfred Group (Parent)

Public officers / staff

  • Fred Done · Founder / owner

Large UK retail estate — staff on UK payroll filings.

Company communication

Phone Published UK shop / customer-services number

Trust matrix — categories, not the published weight

  • MetVerified ownersNamed private owners on the public record.
  • MetNamed officers / staffLarge UK retail estate — staff on UK payroll filings.
  • MetAddress on a registerUK Companies House — Betfred Group entities
  • MetPhone number on filePublished UK shop / customer-services number
  • MissingEmail address on fileNo published corporate email — contact form only, or none.
  • MetLongevityOperating since 1967 (59 years).
  • PartialRelated businessesDone family / Betfred Group (Parent)
  • MetLicence stringency2 jurisdictions. Strongest on file: UKGC. Extra countries add weight; they do not wash out a weak home licence.
  • Private company — less disclosure than Flutter/Entain, but named family ownership and UKGC licence are clear.

Sanctions / record

2026-06-30 UKGC — Petfre (Gibraltar) Limited £900,000. Betfred’s Gibraltar vehicle Petfre (Gibraltar) Limited £900k, 30 Jun 2026. Same legal line as earlier Petfre actions (£240k 1 Oct 2025; £2.9m 28 Sep 2022) and Done Brothers retail (£825k 3 Dec 2025; £3.25m 18 Jul 2023).

2023-07-18 UKGC — Done Brothers (Cash Betting) Limited £3.25 million. Betfred retail company. 18 Jul 2023.

2021-04-07 High Court — Andrew Green £1.72 million jackpot. Betfred refused a January 2018 Frankie Dettori’s Magic Seven Blackjack jackpot, citing a software defect. High Court (7 Apr 2021) ordered payment of £1,722,923.54 plus interest. BBC / Guardian. Software malfunction + withheld winnings, then a court-forced payout.

2021-04-07 Software defect used to withhold a jackpot — court rejected it. Same Green case: the operator’s defence was a game defect. The court held the displayed T&Cs did not cover withholding the win. A lab certificate on the studio does not decide a customer dispute — the terms and the screen do.

GBIEES

Official website betfred.com